Shipping Policy

Shipping Policy

Shipping Your Order

Once you have placed an order for a OSAIN CNC product, you will be contacted the next business day by phone or e-mail. Our goal is to provide you with the best possible service and for you to get the most out of your product. Our online sales representatives with review your order and contact you with estimated delivery date.

Shipping Method:

Most of the machines will be shiped by Sea from China, All The Price online is FOB Price,When we ship the machine to your destination port,You need to pay the destination port charge and country import duty.

Here are all the sea ports that can ship to:

Non-Freight Orders (Under 70lbs.)

All orders placed on Amazon will be shipped standard ground. If you would like your products to be shipped expedited, please note this in the comment section of the order. Additional charges will apply.

Statement:

Our aim is to serve our customers well and seek long-term cooperation. If there are any problems during transportation or machine operation, we will do our best to solve the problems for you.

 

 

Damaged Shipments

We carefully select our carriers based on the safe and courteous delivery of your products at a reasonable price. However, occasionally damage may occur to a shipment. While this is rare customers are asked to follow a simple procedure that will expedite the claim process (if needed). We ask customers to notify us within 24 hours of any damage sustained to the packaging and or products. Customers can contact us at 616934414@qq.com or call at +86 186 6899 4243